Sportime — Omnichannel Retail Infrastructure for a Multi-Brand Retail Group

Sportime — Omnichannel Retail Infrastructure for a Multi-Brand Retail Group

The Challenge
  • Synchronizing online sales with physical store operations

  • Managing cancellations, returns, and exchanges at high order volumes

  • Handling marketplace sales without increasing operational complexity

  • Building a scalable architecture aligned with the scale of Sneaks Up and Ünal Group

  • Ensuring front-end experience and back-end operations work seamlessly together

Client

Sportime

Sportime

Platform

Shopify

Shopify

Industry:

Multi-Brand Retail Group

Multi-Brand Retail Group

Sportime is one of the key retail brands under Ünal Group, a major player in Turkey’s sneaker and sportswear retail ecosystem.
The group’s flagship brand, Sneaks Up, operates a highly developed omnichannel retail model, combining physical stores, online commerce, and marketplace sales at scale.

Within this structure, Sportime required more than a standard e-commerce website.
The goal was to build a fully integrated retail infrastructure where stores, online sales, and marketplaces operate as a single, cohesive system.
Digimaps led this transformation end-to-end.

Our Approach

Store Integration & Custom Integrator

For Sportime, we deployed our in-house custom integrator, acting as the operational bridge between Shopify and physical stores.

  • Automatic order routing from online channels to stores

  • Store-based fulfillment scenarios

  • Centralized management of cancellations, returns, and exchanges

  • Real-time stock synchronization across stores, online, and marketplaces

This setup allows Sportime’s stores to function not only as sales points, but as active fulfillment hubs.

Marketplace Integrations

Sportime’s marketplace operations were fully integrated into the same omnichannel architecture.

  • Centralized marketplace order management

  • Stock and price consistency across all channels

  • Reduced manual operations for retail teams

  • Reliable reporting and performance monitoring

Multiple sales channels, one operational control layer.

Theme, UX/UI & Front-End Development

  • Shopify Plus–ready, scalable theme architecture

  • Fast, clear, conversion-focused UX tailored to sneaker & sports retail

  • Mobile-first design approach

  • High performance and stability under heavy traffic

Design decisions were made in alignment with the retail experience standards of the Sneaks Up ecosystem.

Back-End & E-Commerce Consulting

Digimaps acted not only as a development partner, but as an e-commerce and retail technology consultant throughout the project.

  • Shopify Plus architecture planning

  • OMS and integration design

  • Operational risk reduction

  • Long-term scalability and growth scenarios

The Result

The final outcome for Sportime is:

  • A true omnichannel retail infrastructure aligned with the scale of Ünal Group and Sneaks Up

  • Centralized management of store, online, and marketplace sales

  • Reduced operational complexity with a scalable, future-proof system

  • An e-commerce foundation built for long-term retail growth


Digimaps’ Role

In this project, Digimaps delivered:

  • Custom integrator & store integration

  • Marketplace integrations

  • Front-end & back-end development

  • Shopify Plus consulting

  • End-to-end e-commerce strategy